Shipping policy
Shipping Policy
Last updated: 04/08/2026
Thank you for shopping with Saoura. We are committed to delivering your order quickly and safely.
🕒 Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
🚚 Shipping Time
We work with a trusted fulfillment partner to ship your orders. Estimated delivery times are:
- United States: 3–6 business days
- International: 7–14 business days
Most customers receive their orders within approximately 6 business days.
💲 Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
📍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
⚠️ Shipping Delays
Delivery times may be affected by factors beyond our control, including high order volumes, carrier delays, or weather conditions.
📦 Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
❗ Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery at:
📧 [marieednathomas@gmail.com]
We will do our best to resolve the issue promptly.